Page 30 - General Catalogue

Supporting tools

Stand By Me,

A journey to customer satisfaction

It’s time to relax. With your customer’s new Daikin installation and Stand By Me service programme, you can rest assured they are
benefiting from the best comfort, energy efficiency, usability and service available on the market. Stand By Me eliminates your
clients' worries and provides them with a free, extended warranty, quick follow-up from Daikin service providers, and additional
warranties for specific parts.

Free warranty Quick follow-up by Daikin Extended warranty

extension FREE service partners on parts

The first advantage of Stand By Me Daikin service partners are automatically For a small fee, customers can extend the
is a free warranty extension: notified when a customer registers their warranty on specific parts. Contact your local
installation on www.standbyme.daikin.eu Daikin branche to have more information
applies to both labour and parts and needs maintenance. about the specific offer in your country.
Stand By Me guarantees:
begins immediately after registration Your customer is guaranteed:
that each component is replaced quickly
quick and reliable service
helps avoid financial surprises
management of all information related
to their installation such as, registration long life and smooth operation and all
documents, attendance records, other benefits of a Daikin installation
maintenance records, etc.
reliable service from official Daikin service
realtime error codes are informing partners
the service partner about possible
issues Daikin service partners work exclusively
with Daikin parts and have all of the necessary
technical knowledge to solve any issue
Stand By Me roadmap overview that may arise

The installers roadmap
to customer satisfaction
1 ST POINT OF INTEREST
Digital pre-sales support to guarantee the best product
off er for all application forms.
After sales management platform for your installed base.
Sizing Installed base management
Register on: www.standbyme.daikin.eu
HEAT LOSS CALCULATION
RADIATOR SELECTION Equipment list
Piping & wiring Repair
REGISTRATION Maintenance
SOLAR TOOL
COMMISSIONING System Status
Under oor heating Noti cation
Pipe sizing tool Warranty
Literature extension
Economic Viability Study
System Status ULTIMATE CUSTOMER SATISFACTION
Legend Noti cation
Comissioning
Stand By Me line Webbased E CONFIGURATOR Assistant
E DOCTOR
Heating Solutions Under
Navigator line construction
e-Care app line App based Spare parts ordering
Interchange

28 28